Custom CRM vs. Off-the-Shelf: How to Know Which You Need
Off-the-shelf CRMs work for most companies. But if your operations don't fit a template, here's how to decide whether you need something custom.
CardoCore Blog
Ideas on operational architecture, custom business systems, and building software that fits how your business actually works.
Perspectives on replacing tool sprawl, manual coordination, and unreliable process with systems designed for clarity.
Off-the-shelf CRMs work for most companies. But if your operations don't fit a template, here's how to decide whether you need something custom.
Operational architecture is the discipline of designing how a business operates — then building the systems that make it work. Here's what that means in practice.
Spreadsheets break silently. Here's how to know when your business has outgrown them — and what to replace them with.
If approvals in your business happen through email, Slack, or verbal confirmation, you don't have an approval system — you have a liability.
Traditional CRM tracks contacts and activity. Operational CRM supports defined workflows, approval checkpoints, and accountable handoffs across teams.